Included with your jewellery urn is a solid sterling silver scoop to help assist with filling the jewellery urn. Each jewellery urn has a small threaded hole; approximately 4mm; either in the back or on the bottom that accesses the internal cavity. We strongly recommend using a screwdriver that fits snugly in the screw, we suggest a 3-4 mm flathead. Some exception pieces may require a smaller screwdriver. Once filled, the cavity is sealed with the provided unique binding threaded screw. You can ask your Funeral Director or crematorium to do this for you if you are uncomfortable with this process.